How To Fix JIT00391 - Selection of external calls (SumJC)

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 391

• Message text: Selection of external calls (SumJC)

What causes this issue?

If this selection parameter is set, summarized JIT calls are included
in the seleciton.
The parameter can be combined with as many of the other selection
parameters for the data selection of operations to be shipped, as
desired.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00391 - Selection of external calls (SumJC) ?

  The SAP error message JIT00391, which relates to the selection of external calls in the context of the SumJC (Summarization Job Control), typically indicates an issue with the configuration or execution of a job that is intended to summarize data from external calls.
  Cause:
  The error can arise from several potential issues, including:
  
  
  Configuration Issues: Incorrect settings in the job configuration for summarization can lead to this error. This might include incorrect parameters or missing required fields.
  
  
  Data Issues: If the data being processed has inconsistencies or does not meet the expected format, it can trigger this error.
  
  
  Authorization Problems: The user executing the job may not have the necessary authorizations to access the required data or execute the job.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to process the job correctly.
  
  
  Technical Errors: Bugs or issues in the underlying SAP system or the specific module being used can also lead to this error.
  
  
  Solution:
  To resolve the JIT00391 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the summarization job. Ensure that all required fields are filled out correctly and that the parameters are set as expected.
  
  
  Validate Data: Check the data being processed for any inconsistencies or errors. Ensure that it meets the expected format and criteria for the summarization job.
  
  
  Review Authorizations: Ensure that the user executing the job has the necessary authorizations to perform the action. You may need to consult with your SAP security team to verify this.
  
  
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider scheduling the job during off-peak hours or optimizing the system performance.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, bugs are fixed in newer versions.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with, as it may provide additional insights into the error and its resolution.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring or configuring the summarization jobs, such as SM37 (Job Monitoring) or SM21 (System Log).
  
  By following these steps, you should be able to diagnose and resolve the JIT00391 error effectively.