How To Fix JIT00338 - Call for external call no. &3 from customer &1, plant &2 not available

JIT00338 - Overview

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 338

• Message text: Call for external call no. &3 from customer &1, plant &2 not available

What causes this issue?

You have tried to create a call without call components. A call with
external call number &V3& for customer &V2& does not yet exist.

System Response

The creation is terminated.

How to fix this error?

You can only create a new call, if you enter call components. It is
possible, however, to update existing calls without call components-
Check the inbound EDI/IDoc processing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00338 - Call for external call no. &3 from customer &1, plant &2 not available ?

  The SAP error message JIT00338 indicates that there is an issue with the Just-In-Time (JIT) delivery process. Specifically, it means that a call for an external call number (which is typically related to a JIT delivery schedule) from a specific customer and plant is not available. This can occur for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing or Incorrect JIT Call Number: The external call number referenced in the error may not exist or may be incorrectly entered in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the customer, plant, or the JIT delivery schedule.
  
  Configuration Issues: The JIT process may not be properly configured in the system, leading to the inability to retrieve the necessary call information.
  Master Data Issues: Problems with master data, such as customer master records or material master records, can lead to this error.
  Delivery Schedule Not Created: The