How To Fix JIT00096 - The JIT customer cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 096

• Message text: The JIT customer cannot be changed

What causes this issue?

You changed the ship-to party. The newly selected partner description
no longer suits the current JIT customer.

System Response

The system terminates the change to the scheduling agreement.

How to fix this error?

If you want to change the ship-to party for an existing JIT scheduling
agreement, you have to cancel this scheduling agreement and create a
new one. The current calls are then still processed using the old
scheduling agreement.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00096 - The JIT customer cannot be changed ?

  The SAP error message JIT00096, which states "The JIT customer cannot be changed," typically occurs in the context of Just-In-Time (JIT) delivery processes. This error indicates that there is an attempt to change the JIT customer associated with a particular delivery or order, which is not allowed under certain conditions.
  Cause:
  
  JIT Configuration: The JIT customer is defined in the configuration and is linked to specific delivery processes. Changing it may violate the integrity of the delivery process.
  Document Status: The document (e.g., delivery, order) may already be in a status that does not allow changes to the JIT customer.
  Dependencies: There may be dependencies on the JIT customer that prevent changes, such as linked documents or processes that rely on the original customer information.
  
  Solution:
  
  Check Document Status: Ensure that the document you are trying to change is in a status that allows modifications. If it is already processed or completed, you may need to create a new document instead.
  Review Configuration: Verify the JIT configuration settings in your SAP system. Ensure that the JIT customer is correctly set up and that any changes are permissible within the defined business processes.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding JIT processes to understand the limitations and rules around changing JIT customers.
  Use Transaction Codes: If you are using specific transaction codes to manage JIT deliveries, ensure you are following the correct procedures. You may need to use different transaction codes for different types of changes.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  Related Information:
  
  JIT Delivery Process: Understanding how JIT delivery works in your organization can help in troubleshooting issues related to customer changes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on JIT customer management.
  User Permissions: Ensure that you have the necessary permissions to make changes to JIT customers, as restrictions may be in place based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.