How To Fix JIT00019 - JIT customer &1 has not been found

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 019

• Message text: JIT customer &1 has not been found

What causes this issue?

JIT customer &V1& is not available in the JIT basic data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please define customer &v1& in the JIT basic data under
<DS:TRAN.JITC>Maintain JIT customer</>. It is possible that this table
entry has been deleted or modified, even though there are still
transaction data records that reference it.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00019 - JIT customer &1 has not been found ?

  The SAP error message JIT00019 indicates that a Just-In-Time (JIT) customer specified in the system could not be found. This error typically arises in scenarios involving JIT delivery processes, where specific customer data is required for the successful execution of the transaction.
  Cause:
  
  Missing Customer Master Data: The JIT customer may not be defined in the system. This could be due to the customer not being created in the customer master data or being incorrectly configured.
  Incorrect Customer Number: The customer number provided in the transaction may be incorrect or misspelled.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or external databases), there may be synchronization issues leading to missing or outdated customer data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the JIT customer data.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify if the JIT customer exists.
  If the customer does not exist, create the customer using the appropriate transaction (e.g., XD01 for creating a customer).
  
  
  
  Verify Customer Number:
  
  Ensure that the customer number used in the transaction is correct. Double-check for any typographical errors.
  
  
  
  Data Synchronization:
  
  If your SAP system is integrated with other systems, ensure that the data is synchronized properly. You may need to run data synchronization jobs or check for any errors in the integration process.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the JIT customer data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to JIT processes for any additional configuration or setup that may be required.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, and VL10B (for JIT delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to JIT processes and customer master data.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the JIT00019 error and implement the necessary solutions to resolve it.