How To Fix JIT00011 - Customer number &1 not maintained (table KNA1)


JIT00011 - Overview

  • Message type: E = Error

  • Message class: JIT00 - JIT: Messages for JIT Process

  • Message number: 011

  • Message text: Customer number &1 not maintained (table KNA1)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message JIT00011 - Customer number &1 not maintained (table KNA1) ?
    The SAP error message JIT00011 indicates that a customer number (represented by &1) is not maintained in the customer master data table KNA1. This error typically occurs when trying to process transactions that require customer information, but the specified customer number does not exist in the system.
    
    Cause: Missing Customer Master Data: The customer number you are trying to use has not been created in the KNA1 table, which stores general data for customers. Incorrect Customer Number: The customer number entered may be incorrect or mistyped. Data Deletion: The customer record may have been deleted or marked for deletion. Client-Specific Data: The customer may exist in a different client, and you are trying to access it in a client where it does not exist.
    Solution: Check Customer Number: Verify that the customer number you are using is correct. Ensure there are no typographical errors. Create Customer Master Record: If the customer does not exist, you will need to create

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