How To Fix J_1IRET031 - Cancel/Rejection blocked; enter rejection code in Invoice details tab

SAP Error Message - Details

• Message type: E = Error

• Message class: J_1IRET - Retail India localization

• Message number: 031

• Message text: Cancel/Rejection blocked; enter rejection code in Invoice details tab

What causes this issue?

You want to cancel/reject the
<DS:GLOS.4AF6EC872F394B6BE10000000A421391>Article Inward Note</> (AIN).
However, this is not possible because of either of the following:
You have not maintained any rejection code for the AIN
You have not entered a code in the <LS>Rejection Code</> field in the
<LS>Invoice details</> tab

System Response

Cannot cancel/reject AIN.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check the settings for AIN in the <LS>Customizing</> activity
<DS:SIMG.J_1IREJAPPL>Maintain Rejection Codes</>.
Enter a code in the <LS>Rejection Code</> field in the <LS>Invoice
details</> tab if you have followed step one.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J_1IRET031 - Cancel/Rejection blocked; enter rejection code in Invoice details tab ?

  The SAP error message J_1IRET031 indicates that a cancellation or rejection of an invoice is blocked, and it requires the user to enter a rejection code in the Invoice Details tab. This error typically occurs in the context of the Brazilian tax system, particularly when dealing with electronic invoices (NF-e) and their cancellations or rejections.
  Cause:
  
  Missing Rejection Code: The most common cause of this error is that the user has not entered a rejection code in the Invoice Details tab. In Brazil, when an invoice is rejected, a specific rejection code must be provided to indicate the reason for the rejection.
  Invoice Status: The invoice may be in a status that does not allow for cancellation or rejection. For example, if the invoice has already been processed or is in a state that does not permit changes, this error may occur.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for handling invoice cancellations or rejections.
  
  Solution:
  
  Enter Rejection Code: Navigate to the Invoice Details tab of the invoice in question and enter the appropriate rejection code. This code should correspond to the reason for the rejection as per Brazilian tax regulations.
  Check Invoice Status: Ensure that the invoice is in a status that allows for cancellation or rejection. If the invoice has already been processed or is in a final state, you may need to follow specific procedures to reverse or correct it.
  Review Configuration: If the issue persists, review the configuration settings related to electronic invoicing and cancellations in your SAP system. Ensure that all necessary settings are correctly configured to allow for rejections and cancellations.
  Consult Documentation: Refer to SAP documentation or guidelines specific to the Brazilian electronic invoicing process for additional details on handling rejections and cancellations.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a professional who specializes in SAP and Brazilian tax compliance.
  
  Related Information:
  
  Rejection Codes: Familiarize yourself with the list of valid rejection codes as defined by the Brazilian tax authorities. Each code corresponds to a specific reason for rejecting an invoice.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on handling invoice rejections in the Brazilian context.
  Training and Documentation: Ensure that users involved in the invoicing process are trained on the proper procedures for handling cancellations and rejections, including the importance of entering rejection codes.
  
  By following these steps, you should be able to resolve the error message J_1IRET031 and successfully process the invoice cancellation or rejection.