How To Fix J_1IG_MSGS090 - Customer name not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: J_1IG_MSGS - GST India: Message class

• Message number: 090

• Message text: Customer name not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J_1IG_MSGS090 - Customer name not maintained ?

  The SAP error message J_1IG_MSGS090 ("Customer name not maintained") typically occurs in the context of Brazil's tax compliance and electronic invoicing (NF-e) processes. This error indicates that the customer master data does not have a name maintained, which is required for generating electronic invoices.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customer Name: The customer master record does not have a name entered in the relevant fields.
  Incorrect Customer Data: The customer data may be incomplete or incorrectly configured, leading to the system not being able to retrieve the necessary information.
  Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, it may lead to missing information.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD02 for general data or FD02 for company code data).
  Ensure that the customer name is filled in the relevant fields (e.g., "Name 1" and "Name 2" in the general data section).
  
  
  
  Maintain Required Fields:
  
  Make sure that all required fields for the customer master are filled out, especially those related to tax information and electronic invoicing.
  
  
  
  Review Customer Data:
  
  Check if the customer is correctly assigned to the relevant company code and sales area.
  Ensure that the customer is active and not marked for deletion.
  
  
  
  Data Consistency:
  
  If you have recently migrated data or made changes, ensure that the data is consistent across all relevant modules.
  
  
  
  Testing:
  
  After making the necessary changes, try to process the transaction again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to electronic invoicing in Brazil for any specific requirements or configurations that may be necessary.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD02 - Change Customer (General Data)
  FD02 - Change Customer (Company Code Data)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that the user has the necessary permissions to view and edit customer master data.
  Integration with Other Systems: If your SAP system is integrated with other systems (e.g., CRM, third-party applications), ensure that the customer data is synchronized correctly.
  
  By following these steps, you should be able to resolve the error message J_1IG_MSGS090 and ensure that the customer name is properly maintained in the system.