How To Fix J_1IG_MSGS011 - Info Record could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: J_1IG_MSGS - GST India: Message class

• Message number: 011

• Message text: Info Record could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J_1IG_MSGS011 - Info Record could not be determined ?

  The SAP error message J_1IG_MSGS011: Info Record could not be determined typically occurs in the context of the Brazilian localization for SAP, particularly when dealing with the integration of the SAP system with the Brazilian tax system. This error is often related to the inability of the system to find a valid info record for a particular material or vendor combination during the processing of a transaction.
  Causes:
  
  Missing Info Record: The most common cause is that there is no info record created for the specific material and vendor combination in the system.
  Incorrect Data: The material or vendor data being used in the transaction may be incorrect or not properly maintained.
  Data Inconsistency: There may be inconsistencies in the master data, such as the vendor not being assigned to the purchasing organization or the material not being assigned to the correct purchasing group.
  Configuration Issues: There may be issues with the configuration settings related to the info records or purchasing documents in the system.
  
  Solutions:
  
  
  Create or Update Info Record:
  
  Navigate to the transaction code ME11 (Create Info Record) or ME12 (Change Info Record).
  Ensure that an info record exists for the specific material and vendor combination. If it does not exist, create it with the necessary details.
  
  
  
  Check Master Data:
  
  Verify that the material and vendor master data are correctly maintained. Check for any missing or incorrect entries.
  Ensure that the vendor is assigned to the correct purchasing organization and that the material is assigned to the appropriate purchasing group.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to purchasing and info records in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Transaction Data:
  
  Review the transaction data being processed to ensure that it is correct and complete. Look for any discrepancies that might lead to the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or updates.
  
  
  
  Related Information:
  
  Transaction Codes: ME11 (Create Info Record), ME12 (Change Info Record), ME13 (Display Info Record).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts who specialize in Brazilian localization.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.