How To Fix J5372 - You cannot use this mode to display transaction data

SAP Error Message - Details

• Message type: E = Error

• Message class: J5 - External Data Transfer

• Message number: 372

• Message text: You cannot use this mode to display transaction data

What causes this issue?

Currently, you can display transaction data in two modes only:
By entering the transaction number and technical information such as
name of user who made the entry, last changed by, and the
characteristics.
By entering all the information for the transaction
However, the program was started in an unknown mode.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J5372 - You cannot use this mode to display transaction data ?

  The SAP error message J5372, which states "You cannot use this mode to display transaction data," typically occurs when a user attempts to access transaction data in a mode that is not permitted for that type of data. This can happen in various contexts, such as when using certain reporting tools or transaction codes that are not designed for displaying detailed transaction data.
  Causes:
  
  Incorrect Display Mode: The user may be trying to access transaction data in a mode that is not supported, such as a summary mode or a mode intended for master data.
  Authorization Issues: The user may not have the necessary authorizations to view transaction data in the selected mode.
  Configuration Settings: The system configuration may restrict access to transaction data based on specific criteria or settings.
  Transaction Code Limitations: The transaction code being used may not be intended for displaying transaction data.
  
  Solutions:
  
  Check Display Mode: Ensure that you are using the correct mode to access transaction data. If you are in a summary or overview mode, switch to a detailed view mode that allows transaction data access.
  Review Authorizations: Verify that you have the necessary authorizations to view transaction data. You may need to contact your SAP security administrator to check your user roles and permissions.
  Use Correct Transaction Code: Make sure you are using the appropriate transaction code for viewing transaction data. Refer to SAP documentation or consult with your SAP support team for the correct transaction code.
  Consult Configuration Settings: If you have access to system configuration, check if there are any settings that restrict access to transaction data. This may involve consulting with your SAP Basis or configuration team.
  SAP Notes and Documentation: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and version.
  User Forums: Check SAP community forums or user groups for discussions related to this error message. Other users may have encountered similar issues and can offer insights or solutions.
  Training and Documentation: Familiarize yourself with SAP training materials and documentation related to the specific module or transaction you are working with. This can help you understand the correct procedures for accessing transaction data.
  
  By following these steps, you should be able to resolve the error message J5372 and successfully access the transaction data you need.