How To Fix J3RGTD016 - Cannot lock import customs declaration &1

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RGTD - Message class for Customs Declaration tracking

• Message number: 016

• Message text: Cannot lock import customs declaration &1

What causes this issue?

You cannot save the document because the reference import customs
declaration items are locked.

System Response

The system cannot update the open quantities in the relevant customs
declaration. The system does not allow you to save the document without
a customs declaration reference.

How to fix this error?

Try to save the document later.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RGTD016 - Cannot lock import customs declaration &1 ?

  The SAP error message J3RGTD016 indicates that the system is unable to lock an import customs declaration due to a conflict, typically because the declaration is already being processed or locked by another user or session. This can occur in scenarios where multiple users are trying to access or modify the same customs declaration simultaneously.
  Causes:
  
  Concurrent Access: Another user or session is currently processing the same customs declaration.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  Database Locking Issues: There may be issues with database locks that prevent the system from acquiring the necessary lock for the customs declaration.
  Configuration Issues: Incorrect configuration in the customs declaration processing settings may lead to locking issues.
  
  Solutions:
  
  Check for Active Sessions: Verify if another user is currently working on the same customs declaration. If so, wait for them to complete their task.
  Release Locks: If you suspect that a session is stuck, you can use transaction code SM12 to check for and release any locks held by your user ID or other users.
  Retry the Operation: After ensuring that no other sessions are using the customs declaration, try to perform the operation again.
  System Restart: In some cases, a system restart may be necessary to clear any lingering locks.
  Consult with Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate any underlying database issues or to check for system performance problems.
  Review Customization: Check the configuration settings related to customs declarations to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks) and SE11 (to check table definitions).
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address known issues.
  Documentation: Review SAP documentation on customs declaration processing for best practices and troubleshooting tips.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.