How To Fix J3R_LEGAL_FORMS470 - Customer &1 is blocked. Data not displayed. See long text.


J3R_LEGAL_FORMS470 - Overview

  • Message type: E = Error

  • Message class: J3R_LEGAL_FORMS - Legal forms RU

  • Message number: 470

  • Message text: Customer &1 is blocked. Data not displayed. See long text.

  • Show details Hide details
  • What causes this issue?

    You want to display or change master data for customer or you want to
    unblock this data. The master data for customer may include personal
    data and is blocked.

    System Response

    +,,The system does not display the data of customer to protect personal
    data, and you cannot change data for this customer.
    +,,The system does not allow unblocking.

    How to fix this error?

    +,,If you are sure that you want to display or change data for customer,
    use transaction BUP_REQ_UNBLK to request unblocking. If you are
    authorized to unblock data, use transaction CVP_UNBLOCK_MD to unblock
    the data related to customer
    +,,To unblock this data, unblock the customer general data first.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


J3R_LEGAL_FORMS470 - Details

  • The SAP error message "J3R_LEGAL_FORMS470 Customer &1 is blocked. Data not displayed. See long text." typically indicates that the customer account referenced by the placeholder "&1" is blocked for certain transactions or activities. This can prevent the system from displaying relevant data related to legal forms or other customer-related processes.
    
    Cause: Customer Blocked Status: The customer account may be blocked due to various reasons, such as: Payment issues (e.g., overdue invoices). Credit limit exceeded. Manual blocking by a user or administrator. Legal or compliance issues.
    Configuration Issues: There may be configuration settings in the SAP system that enforce blocking under certain conditions.
    Solution: Check Customer Status: Go to the customer master data in SAP (transaction code XD03 for display). Check the status of the customer account to see if it is blocked. Look for any indicators in the "Status" or "Control" tab. Unblock Customer: If you have the necessary permissions, you can unblock the customer using transaction code XD02 (change customer master data). Navigate

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