How To Fix J3570 - Address data for business partner &1 (ext. no. &2) cannot be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3 - Dialog Messages for Data Pool Entry Transactions

  • Message number: 570

  • Message text: Address data for business partner &1 (ext. no. &2) cannot be found

  • Show details Hide details
  • What causes this issue?

    The address has not been maintained for the address category specified
    in Cutomizing.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check whether the external data transfer was completed without errors
    and whether the address category set in Customizing is correct. You can
    also enter the appropriate address in online mode.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message J3570 - Address data for business partner &1 (ext. no. &2) cannot be found ?

    The SAP error message J3570 indicates that the system is unable to find address data for a specified business partner. This typically occurs when the business partner (BP) is not properly set up or the address data is missing or incomplete.

    Cause:

    1. Missing Business Partner Data: The business partner may not have been created correctly, or the address data has not been maintained.
    2. Incorrect Business Partner Number: The external number provided may be incorrect or does not correspond to an existing business partner.
    3. Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
    4. Authorization Issues: The user may not have the necessary authorizations to view the address data for the specified business partner.

    Solution:

    1. Check Business Partner Creation:

      • Go to the transaction code BP (Business Partner) and verify if the business partner with the specified external number exists.
      • Ensure that the address data is correctly maintained for the business partner.
    2. Verify External Number:

      • Double-check the external number you are using to ensure it is correct and corresponds to an existing business partner.
    3. Maintain Address Data:

      • If the address data is missing, you can add or update the address information for the business partner in the BP transaction.
    4. Check Data Synchronization:

      • If your SAP system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that the business partner data is consistent across systems.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the business partner data. You may need to consult with your SAP security team to verify this.

    Related Information:

    • Transaction Codes:

      • BP - Business Partner Maintenance
      • SU01 - User Maintenance (to check user authorizations)
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to business partner data or the J3570 error message.

    • Documentation: Review SAP documentation related to business partner management for best practices on maintaining business partner data.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.

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