How To Fix J3489 - Condition header mode converted from 'change' to 'insert'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3 - Dialog Messages for Data Pool Entry Transactions

  • Message number: 489

  • Message text: Condition header mode converted from 'change' to 'insert'

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  • What causes this issue?

    An attempt was made to change the condition header with the validity
    date &V3& for account &V1& in bank area &V2&. No condition header
    exists for this date. The mode was changed from change to create,
    because the transfer was started with check level '2'.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message J3489 - Condition header mode converted from 'change' to 'insert' ?

    The SAP error message J3489, which states "Condition header mode converted from 'change' to 'insert'," typically occurs in the context of pricing conditions in sales documents, such as sales orders or quotations. This message indicates that the system has detected a situation where the condition record is being treated differently than expected, specifically that a change operation is being converted to an insert operation.

    Cause:

    1. Condition Record Status: The error often arises when the system attempts to modify an existing condition record, but the record is not found in the expected state. This can happen if:

      • The condition record does not exist for the specified key.
      • The condition record is locked or not accessible for modification.
      • The condition type is set up in a way that does not allow changes under certain circumstances.
    2. Document Flow: If the document flow or the sequence of operations is not as expected, it may lead to the system interpreting the operation as an insert rather than a change.

    3. Custom Logic: Custom enhancements or user exits that manipulate condition records may inadvertently cause this behavior.

    Solution:

    1. Check Condition Records: Verify that the condition records exist for the relevant condition type and that they are in the correct status for modification. You can do this using transaction codes like VK13 (Display Condition) or VK12 (Change Condition).

    2. Review Document Settings: Ensure that the document type and pricing procedure are correctly configured to allow changes to condition records. Check the pricing procedure configuration in transaction V/08.

    3. Debugging: If the issue persists, consider debugging the pricing logic to identify where the conversion from 'change' to 'insert' is occurring. This may involve looking at user exits or BAdIs that are implemented in your system.

    4. Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on configuration settings that could be causing the issue.

    5. Testing: After making any changes, perform thorough testing to ensure that the issue is resolved and that the pricing conditions behave as expected.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to condition records, such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition).
    • Pricing Procedure: Understand how pricing procedures are defined and how they interact with condition types. This can be done through transaction V/08.
    • SAP Documentation: Refer to SAP Help documentation for detailed explanations of pricing conditions and their configurations.

    If the problem continues after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert who specializes in SAP SD (Sales and Distribution) module configurations.

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