How To Fix J1B_NFE_ERP_GRC404 - NF-e is locked; NF-e event cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE_ERP_GRC - Message Class for NFe ERP-GRC Communication

• Message number: 404

• Message text: NF-e is locked; NF-e event cannot be created

What causes this issue?

The NF-e is locked because this is currently being processed by the
messaging system.

System Response

The system does not allow you to edit this NF-e.

How to fix this error?

Try again later to resend the event to the messaging system in the
<ZK>NF-e/CT-e Monitor</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE_ERP_GRC404 - NF-e is locked; NF-e event cannot be created ?

  The SAP error message J1B_NFE_ERP_GRC404 indicates that the NF-e (Nota Fiscal Eletrônica) is locked, which prevents the creation of an NF-e event. This error typically arises in the context of Brazilian electronic invoicing, where the NF-e is a digital document that serves as an invoice for goods and services.
  Causes:
  
  
  NF-e Locking: The NF-e may be locked due to various reasons, such as:
  
  The NF-e is currently being processed or has been previously processed.
  There is an ongoing transaction or operation that is preventing changes to the NF-e.
  The NF-e is in a status that does not allow further modifications or event creation.
  
  
  
  System Configuration Issues: Incorrect configuration in the SAP system related to NF-e processing can lead to locking issues.
  
  
  User Permissions: The user attempting to create the NF-e event may not have the necessary permissions to unlock or modify the NF-e.
  
  
  Technical Issues: There may be underlying technical issues, such as database locks or system errors, that are causing the NF-e to be locked.
  
  
  Solutions:
  
  
  Check NF-e Status: Verify the status of the NF-e in the system. If it is locked, check if there are any ongoing processes that need to be completed or if the NF-e needs to be unlocked.
  
  
  Unlock NF-e: If you have the necessary permissions, you can unlock the NF-e. This may involve:
  
  Using transaction codes or specific functions in SAP to unlock the NF-e.
  Consulting with your SAP administrator or support team to assist in unlocking the NF-e.
  
  
  
  Review User Permissions: Ensure that the user has the appropriate permissions to create NF-e events. If not, request the necessary access from your system administrator.
  
  
  Check Configuration: Review the configuration settings related to NF-e processing in your SAP system. Ensure that all settings are correctly configured according to the requirements for NF-e.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the situation.
  
  
  Related Information:
  
  NF-e Documentation: Familiarize yourself with the Brazilian NF-e regulations and requirements, as this can help in understanding the context of the error.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Resources: Consider training sessions or resources on NF-e processing in SAP to better understand the workflow and potential pitfalls.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the J1B_NFE_ERP_GRC404 error message.