How To Fix J1B_NFE_ERP_GRC220 - CT-e &1 is being edited by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE_ERP_GRC - Message Class for NFe ERP-GRC Communication

• Message number: 220

• Message text: CT-e &1 is being edited by user &2

What causes this issue?

This message was triggered by your messaging system.

System Response

Check the source message text in your messaging system or contact your
system administrator.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE_ERP_GRC220 - CT-e &1 is being edited by user &2 ?

  The SAP error message J1B_NFE_ERP_GRC220 CT-e &1 is being edited by user &2 typically occurs in the context of the Brazilian Nota Fiscal Eletrônica (NF-e) process, particularly when dealing with the CT-e (Conhecimento de Transporte Eletrônico) documents. This error indicates that the CT-e document you are trying to access or edit is currently being edited by another user.
  Cause:
  
  Concurrent Access: The primary cause of this error is that the CT-e document is locked for editing by another user. This can happen if multiple users are trying to access the same document simultaneously.
  Session Timeout: If a user has left a session open for an extended period, the document may remain locked even if the user is no longer actively working on it.
  System Configuration: There may be specific configurations or settings in the SAP system that dictate how document locking is handled.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish editing the document. Once they have saved their changes and exited, you should be able to access the CT-e.
  Identify the User: If you have the necessary permissions, you can identify the user who is currently editing the document. You can use transaction codes like SM04 or AL08 to see active users and their sessions.
  Contact the User: If possible, contact the user who is editing the document and ask them to finish their work or log out of the session.
  Session Management: If the user is no longer available, you may need to terminate their session. This should be done with caution and typically requires administrative privileges.
  Check for System Locks: If the issue persists, check for any system locks or issues that may be causing the document to remain locked. This may involve consulting with your SAP Basis team.
  
  Related Information:
  
  Document Locking Mechanism: Understanding how SAP handles document locking can help in troubleshooting similar issues in the future. SAP uses a locking mechanism to prevent data inconsistencies when multiple users attempt to edit the same document.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and edit CT-e documents. This can help prevent unauthorized access and potential conflicts.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance on handling CT-e documents.
  
  If the problem continues to occur frequently, it may be worth reviewing your organization's processes for handling CT-e documents to minimize conflicts and improve efficiency.