How To Fix J1B_NFE626 - Synchronisation not possible, document is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 626

• Message text: Synchronisation not possible, document is locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE626 - Synchronisation not possible, document is locked by another user ?

  The SAP error message J1B_NFE626 indicates that a document is locked by another user, which prevents synchronization from occurring. This is commonly encountered in SAP systems when multiple users are trying to access or modify the same document simultaneously.
  Cause:
  
  Document Locking: SAP uses a locking mechanism to prevent data inconsistencies. When a user opens a document for editing, it gets locked for that user, and other users cannot make changes until the lock is released.
  Session Timeout: If a user has left a session open for an extended period, the document may remain locked even if the user is no longer actively working on it.
  Technical Issues: Sometimes, technical issues or system errors can cause a document to remain locked even after the user has finished their work.
  
  Solution:
  
  Wait and Retry: If the document is locked by another user, the simplest solution is to wait until the other user has finished their work and released the lock. You can periodically check if the document is still locked.
  Identify the Lock: Use transaction code SM12 to view the list of locked entries. You can check which user has locked the document and the time it was locked.
  Unlock the Document: If you have the necessary authorizations, you can manually unlock the document in transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the document.
  Communicate with the User: If you identify the user who has locked the document, you can reach out to them to see if they can release the lock.
  Check for Background Jobs: Sometimes, background jobs may also lock documents. Check if any background processes are running that might be causing the lock.
  Session Management: Encourage users to log off properly and avoid leaving sessions open for extended periods to minimize locking issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locked entries.
  SM21: To check system logs for any related errors or issues.
  SU01: To check user details and authorizations.
  
  
  Documentation: Refer to SAP Help documentation for more details on document locking and handling locks in SAP.
  User Training: Provide training to users on how to properly manage sessions and avoid leaving documents locked unnecessarily.
  
  If the issue persists or if you encounter frequent locking issues, it may be beneficial to consult with your SAP Basis team or technical support for further investigation.