How To Fix J1B_NFE621 - Document not loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 621

• Message text: Document not loaded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE621 - Document not loaded ?

  The SAP error message J1B_NFE621 "Document not loaded" typically occurs in the context of the Brazilian Nota Fiscal Eletrônica (NF-e) process. This error indicates that the system is unable to load the electronic document for processing, which can be due to several reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Document Not Found: The document you are trying to process may not exist in the system or may not have been created correctly.
  Incorrect Configuration: There may be issues with the configuration settings related to NF-e in your SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access or process the document.
  Technical Issues: There could be technical problems such as network issues, database issues, or problems with the SAP application server.
  Data Inconsistencies: There may be inconsistencies in the data related to the NF-e, such as missing mandatory fields or incorrect data formats.
  
  Solutions:
  
  Check Document Existence: Verify that the document you are trying to load actually exists in the system. You can do this by checking the relevant tables or using transaction codes related to NF-e.
  Review Configuration: Ensure that the NF-e configuration is set up correctly. This includes checking the settings in transaction codes like J1BNF and J1B_NFE.
  User Authorizations: Check if the user has the necessary authorizations to access and process NF-e documents. You may need to consult with your SAP security team.
  Technical Troubleshooting: If the issue seems to be technical, check the SAP application logs (transaction SLG1) for any related error messages. You may also want to check network connectivity and database health.
  Data Validation: Validate the data associated with the NF-e document to ensure that all required fields are filled out correctly and that the data formats are correct.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for NF-e processing for detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the J1B_NFE621 error and implement a suitable solution.