How To Fix J1B_NFE620 - Document & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 620

• Message text: Document & not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE620 - Document & not found ?

  The SAP error message J1B_NFE620 Document & not found typically occurs in the context of the Brazilian Nota Fiscal Eletrônica (NF-e) process. This error indicates that the system is unable to find the specified document (such as an invoice or a related document) that is required for processing the NF-e.
  Causes:
  
  Document Not Created: The document you are trying to process may not have been created or saved in the system.
  Incorrect Document Number: The document number you are using may be incorrect or does not exist in the database.
  Document Status: The document may be in a status that does not allow it to be processed (e.g., it may be canceled or in a draft state).
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
  
  Solutions:
  
  Verify Document Creation: Check if the document has been created and saved correctly in the system. You can do this by searching for the document in the relevant transaction (e.g., VF03 for invoices).
  Check Document Number: Ensure that you are using the correct document number. Double-check for any typos or formatting issues.
  Review Document Status: Look at the status of the document to ensure it is in a state that allows for NF-e processing. If it is canceled or in draft, you may need to change its status.
  User Authorization: Ensure that the user has the necessary authorizations to access and process the document. You may need to consult with your SAP security team.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context on why the document could not be found.
  Data Consistency Check: If you suspect data synchronization issues, you may need to run consistency checks or consult with your technical team to ensure that all relevant data is correctly synchronized.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Documentation: Review SAP documentation related to NF-e processing for any additional requirements or configurations that may be necessary.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.