How To Fix J1B_NFE455 - Correction letter cannot be created or changed

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 455

• Message text: Correction letter cannot be created or changed

What causes this issue?

You tried to create or change an electronic correction letter (CC-e) for
this NF-e. However, the system cannot complete this action for one of
the following reasons:
A CC-e has already been created and sent for authorization for this
NF-e. Its
<DS:DE.J_1BNFEDOCSTATUS> NF-e: Document Status</> is " " (blank).
The system tried to get authorization for the CC-e, but received an
internal error message from the messaging system. The messaging system
status is <ZH>G</>.
The system tried to get authorization for the CC-e, but received an RFC
error message from the messaging system. The messaging system status is
<ZH>R</>.
The NF-e for which you want to create the CC-e does not have a form.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If your SAP system has sent an authorization request and is waiting for
a response, you must wait until a response is received before
proceeding.
If the system received an internal error message (G) from the messaging
system, you cannot send another request until the error has been fixed
in the messaging system.
If the system received an RFC error message (R) from the messaging
system, you can resend the CC-e after the connection is re-established.
If the NF-e has no form, it is not possible to create a CC-e.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE455 - Correction letter cannot be created or changed ?

  The SAP error message J1B_NFE455, which states "Correction letter cannot be created or changed," typically occurs in the context of Brazil's Nota Fiscal Eletrônica (NF-e) process. This error can arise due to various reasons related to the configuration or data integrity in the system.
  Causes:
  
  Incorrect Document Status: The document you are trying to correct may not be in a status that allows for corrections. For example, it might be in a status that is already finalized or canceled.
  Missing Required Data: Certain mandatory fields or data may be missing from the document, preventing the creation or modification of the correction letter.
  Configuration Issues: There may be issues with the configuration settings related to the NF-e process in your SAP system.
  Authorization Issues: The user may not have the necessary permissions to create or change correction letters.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Document Status: Verify the status of the document you are trying to correct. Ensure it is in a state that allows for corrections (e.g., not canceled or already finalized).
  Complete Required Fields: Ensure that all mandatory fields are filled out correctly in the document. Check for any missing or incorrect data.
  Review Configuration: Check the configuration settings for NF-e in your SAP system. Ensure that all necessary settings are correctly configured.
  User Authorization: Verify that the user attempting to create or change the correction letter has the appropriate authorizations. If not, consult with your SAP security team to grant the necessary permissions.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for NF-e and correction letters for detailed guidance on the process and requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to NF-e processing, such as J1B1N (for NF-e processing) and J1B2N (for correction letters).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.