How To Fix J1B_NFE362 - RFC connection NFE_IN does not work; check the RFC connection

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 362

• Message text: RFC connection NFE_IN does not work; check the RFC connection

What causes this issue?

You have tried to use a function for NF-e incoming automation that
requires <ZK>SAP BusinessObjects Nota Fiscal Eletr(nica</> (the <ZK>SAP
BusinessObjects Governance Risk and Compliance </>(GRC) solution for
NF-e), Release 10.0 or higher. However, your SAP system could not
establish the RFC connection to <ZK>SAP BusinessObjects Nota Fiscal
Eletr(nica</> system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Check that the RFC connection NFE_IN has been set up properly. You do so
in the <ZH>SM59</> transaction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE362 - RFC connection NFE_IN does not work; check the RFC connection ?

  The SAP error message J1B_NFE362 indicates that there is an issue with the RFC (Remote Function Call) connection named NFE_IN. This error typically arises when the system is unable to establish a connection to the specified RFC destination, which is often used for communication with external systems or services.
  Causes:
  
  
  RFC Destination Configuration: The RFC destination NFE_IN may not be configured correctly in the SAP system. This includes incorrect parameters such as the target host, system number, client, user credentials, etc.
  
  
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the target system. This could be due to firewall settings, network outages, or incorrect IP addresses.
  
  
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to access the target system.
  
  
  Target System Down: The target system that the RFC connection is trying to reach may be down or not responding.
  
  
  SAP Gateway Issues: The SAP Gateway service may not be running or may be misconfigured, preventing the connection from being established.
  
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination NFE_IN and check its configuration.
  Ensure that the connection type, target host, system number, client, and user credentials are correct.
  
  
  
  Test the Connection:
  
  In transaction SM59, select the RFC destination and use the "Connection Test" option to verify if the connection can be established successfully.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the target system over the network. You can use tools like ping or telnet to check connectivity.
  
  
  
  Review User Authorizations:
  
  Verify that the user credentials used in the RFC destination have the necessary authorizations to access the target system.
  
  
  
  Check Target System Status:
  
  Ensure that the target system is up and running. If it is down, you may need to contact the system administrator for that system.
  
  
  
  Review SAP Gateway Configuration:
  
  Check if the SAP Gateway service is running properly. You can use transaction SMGW to monitor the gateway and check for any issues.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SMGW: SAP Gateway Monitor
  SM21: System Log
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring RFC connections and troubleshooting connectivity issues.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the RFC connection NFE_IN. If the problem persists, consider reaching out to your SAP Basis team or SAP support for further assistance.