How To Fix J1B_NFE310 - Posting not possible; series in NF no. (&1) and access key (&2) differ

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 310

• Message text: Posting not possible; series in NF no. (&1) and access key (&2) differ

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE310 - Posting not possible; series in NF no. (&1) and access key (&2) differ ?

  The SAP error message J1B_NFE310 indicates that there is a mismatch between the series in the Nota Fiscal (NF) number and the access key. This error typically occurs in the context of Brazilian tax compliance, particularly when dealing with electronic invoices (Nota Fiscal Eletrônica - NF-e).
  Cause:
  
  
  Mismatch in Series and Access Key: The series number in the Nota Fiscal does not match the series number that is expected based on the access key provided. This can happen if:
  
  The Nota Fiscal was created with a different series than what is configured in the system.
  There is a configuration error in the SAP system regarding the series and access key mapping.
  The Nota Fiscal was manually altered or incorrectly generated.
  
  
  
  Configuration Issues: The configuration settings for the Nota Fiscal in the SAP system may not be aligned with the requirements set by the tax authorities.
  
  
  Solution:
  
  
  Verify Series and Access Key:
  
  Check the series number in the Nota Fiscal and ensure it matches the series number associated with the access key.
  You can do this by reviewing the NF document in the SAP system and comparing it with the expected values.
  
  
  
  Correct Configuration:
  
  If there is a configuration issue, you may need to adjust the settings in the SAP system. This can involve:
  
  Accessing the configuration for Nota Fiscal in the SAP IMG (Implementation Guide).
  Ensuring that the series and access key mappings are correctly set up.
  
  
  
  
  
  Recreate the Nota Fiscal:
  
  If the Nota Fiscal was incorrectly generated, you may need to cancel the existing NF and create a new one with the correct series and access key.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Nota Fiscal processing to ensure compliance with the latest requirements and configurations.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Nota Fiscal (NF): A legal document in Brazil that serves as an invoice for goods and services, which must comply with specific regulations.
  Access Key: A unique identifier used in the Nota Fiscal that is generated based on the information provided in the invoice.
  SAP Configuration: The settings in SAP that define how various business processes, including tax compliance, are handled.
  
  By addressing the mismatch between the series and access key, you should be able to resolve the error and successfully post the Nota Fiscal.