How To Fix J1B_NFE309 - Posting not possible; NF no. in document (&1) and access key (&2) differ

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 309

• Message text: Posting not possible; NF no. in document (&1) and access key (&2) differ

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE309 - Posting not possible; NF no. in document (&1) and access key (&2) differ ?

  The SAP error message J1B_NFE309 indicates that there is a mismatch between the NF (Nota Fiscal) number in the document and the access key. This error typically occurs in the context of Brazilian tax compliance, particularly when dealing with electronic invoicing (Nota Fiscal Eletrônica - NF-e).
  Cause:
  
  Mismatch of NF Number: The NF number in the document does not match the access key that is being used for the transaction. The access key is a unique identifier for the NF-e and must correspond to the NF number.
  Incorrect Configuration: There may be issues with the configuration settings in the SAP system related to the NF-e process.
  Data Entry Errors: Manual entry errors when inputting the NF number or access key can lead to this mismatch.
  Document Status: The document may be in a status that does not allow posting, such as being incomplete or in a draft state.
  
  Solution:
  
  Verify NF Number and Access Key: Check the NF number in the document and ensure it matches the access key. If they do not match, correct the values accordingly.
  Check Document Status: Ensure that the document is in a valid status for posting. If it is in a draft or incomplete state, complete the necessary steps to finalize it.
  Review Configuration: If the issue persists, review the configuration settings for NF-e in the SAP system. Ensure that all necessary parameters are correctly set up.
  Consult Documentation: Refer to SAP documentation or notes related to NF-e processing for any specific requirements or updates that may affect the posting.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on NF-e processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as J1B1N (for NF-e processing) and J1B2N (for NF-e cancellation) to navigate the NF-e functionalities.
  Training and Documentation: Ensure that users involved in the NF-e process are adequately trained and have access to documentation that outlines the correct procedures for handling NF-e in SAP.
  
  By following these steps, you should be able to identify and resolve the issue related to the J1B_NFE309 error message.