How To Fix J1B_NFE110 - Authorities' server down; enter reason for contingency

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 110

• Message text: Authorities' server down; enter reason for contingency

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE110 - Authorities' server down; enter reason for contingency ?

  The SAP error message J1B_NFE110 typically relates to issues with the Brazilian Nota Fiscal Eletrônica (NF-e) system, specifically when the authorities' server is down or unreachable. This error can occur during the process of sending or receiving electronic invoices in Brazil.
  Cause:
  
  Authorities' Server Down: The most common cause is that the Brazilian tax authorities' server (SEF - Secretaria da Fazenda) is temporarily unavailable or undergoing maintenance.
  Network Issues: There may be network connectivity issues between your SAP system and the authorities' server.
  Configuration Issues: Incorrect configuration settings in the SAP system related to NF-e processing can also lead to this error.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the authorities' server.
  
  Solution:
  
  Check Server Status: Verify if the authorities' server is indeed down. You can check the official website or contact the support team of the tax authority.
  Retry Later: If the server is down, you may need to wait until it is back online and then retry the operation.
  Network Troubleshooting: Ensure that there are no network issues on your end. Check your internet connection and any firewall settings that may be blocking access to the authorities' server.
  Configuration Review: Review the configuration settings in your SAP system related to NF-e. Ensure that all parameters are correctly set up according to the latest guidelines from the Brazilian tax authorities.
  Contingency Procedures: If the server is down for an extended period, you may need to follow contingency procedures as outlined by the Brazilian tax authorities. This may involve generating a contingency NF-e or using a different method to document the transaction temporarily.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to NF-e processing.
  
  Related Information:
  
  Contingency NF-e: In Brazil, there are contingency procedures for when the NF-e system is unavailable. This typically involves issuing a paper invoice (Nota Fiscal) and later regularizing it once the electronic system is back online.
  SAP Documentation: Refer to SAP Help documentation for NF-e processing and any specific guidelines related to the Brazilian tax compliance.
  Support Channels: If the issue persists, consider reaching out to SAP support or your SAP Basis team for further assistance.
  
  By following these steps, you should be able to address the J1B_NFE110 error effectively.