How To Fix J1B_NFE090 - Not possible to reset document status for this document

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 090

• Message text: Not possible to reset document status for this document

What causes this issue?

This functionality is only allowed for rejected electronic fiscal
document (document status = 2 ) or for a document that received a
validation error from the messaging system (messaging status = V )
after authorization request has been triggered.

System Response

Error! Not possible to continue.

How to fix this error?

Select a document with the correct document or messaging status.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE090 - Not possible to reset document status for this document ?

  The SAP error message J1B_NFE090 typically occurs in the context of Brazil's Nota Fiscal Eletrônica (NF-e) processing. This error indicates that the system is unable to reset the document status for a specific NF-e document. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Document Status: The document may be in a status that does not allow for a reset. For example, if the NF-e has already been processed, canceled, or has a status that prohibits changes.
  Authorization Issues: The user may not have the necessary authorizations to perform the reset operation on the document.
  Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the document status.
  Configuration Issues: Incorrect configuration in the NF-e settings or related modules may lead to this error.
  
  Solutions:
  
  Check Document Status: Review the status of the NF-e document in question. If it is in a final state (like "Authorized" or "Canceled"), you may need to follow the appropriate procedures for those statuses instead of trying to reset.
  User Authorizations: Ensure that the user attempting to reset the document has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context for the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any potential database locks or inconsistencies.
  Configuration Review: Review the configuration settings for NF-e in your SAP system to ensure they are set up correctly. This may involve checking the settings in transaction J1BNF or related configuration transactions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on NF-e processing. You can search for notes in the SAP Support Portal.
  Documentation: Review the official SAP documentation related to NF-e processing for any specific guidelines or best practices.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.