How To Fix J1B_NFE049 - Document &1 switched to contingency; &2 received from authorities' system

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 049

• Message text: Document &1 switched to contingency; &2 received from authorities' system

What causes this issue?

You received a response from the tax authorities for document number
&v1& , which was switched to contingency.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Depending on the response from the tax authorities (authorized,
rejected, or denied), proceed as follows:
<ZK>Authorized</> - Send the request for authorization to cancel the
fiscal document.
<ZK>Rejected</> - Send the request for authorization to skip the
document number.
<ZK>Denied</> - You do not need authorization to cancel the fiscal
document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE049 - Document &1 switched to contingency; &2 received from authorities' system ?

  The SAP error message J1B_NFE049 indicates that a document has been switched to contingency mode due to an issue with the communication between your SAP system and the authorities' system. This typically occurs in the context of electronic invoicing or tax reporting in Brazil, where compliance with local regulations is critical.
  Cause:
  The error message suggests that the document (invoice or tax document) could not be processed as expected due to a failure in the communication with the tax authority's system (e.g., SEF, the Brazilian tax authority). This can happen for several reasons, including:
  
  Network Issues: Temporary network problems that prevent the SAP system from reaching the authorities' system.
  System Configuration: Incorrect configuration settings in the SAP system for electronic invoicing or tax reporting.
  Document Issues: The document itself may have issues such as missing mandatory fields, incorrect data formats, or other validation errors.
  Authority System Downtime: The authorities' system may be down or undergoing maintenance, leading to a failure in processing the document.
  
  Solution:
  To resolve the J1B_NFE049 error, you can take the following steps:
  
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication with the authorities' system. You can test connectivity or check with your IT department.
  
  
  Review Configuration: Verify that the configuration settings for electronic invoicing in your SAP system are correct. This includes checking the settings for the NFe (Nota Fiscal Eletrônica) and ensuring that all required parameters are set up properly.
  
  
  Validate Document Data: Review the document that triggered the error. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats. Look for any validation errors that may have caused the document to be rejected.
  
  
  Check Authority System Status: Confirm whether the authorities' system is operational. You can check for any announcements or notifications from the tax authority regarding system downtime or maintenance.
  
  
  Retry Submission: If the issue was temporary (e.g., a network glitch or a brief downtime of the authorities' system), you can attempt to resubmit the document after addressing any identified issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to this error message. There may be specific patches or updates that address known issues.
  
  
  Contact Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  Related Information:
  
  Contingency Mode: When a document is switched to contingency mode, it means that the document will be processed without the usual electronic validation from the authorities. This is typically a temporary measure until the issue is resolved.
  NFe Compliance: Ensure that your organization is compliant with Brazilian tax regulations regarding electronic invoicing, as non-compliance can lead to penalties.
  Monitoring Tools: Utilize monitoring tools within SAP to track the status of electronic documents and identify any recurring issues.
  
  By following these steps, you should be able to diagnose and resolve the J1B_NFE049 error effectively.