How To Fix J1B_NFE023 - Request to cancel NF &1 not allowed for doc. status &2 and sys. status &3

J1B_NFE023 - Overview

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 023

• Message text: Request to cancel NF &1 not allowed for doc. status &2 and sys. status &3

What causes this issue?

In the case of document status &V2& and system communication status &V3&
for document &V1&, you are not allowed to send a request for
authorization to cancel.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE023 - Request to cancel NF &1 not allowed for doc. status &2 and sys. status &3 ?

  The SAP error message J1B_NFE023 indicates that there is an issue with attempting to cancel a Nota Fiscal (NF) in the Brazilian localization of SAP. This error typically arises when the system status or document status of the Nota Fiscal does not allow for cancellation. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Document Status: The Nota Fiscal may be in a status that does not permit cancellation. For example, if the NF has already been processed or has been sent to the tax authorities, it cannot be canceled.
  System Status: The system status of the document may indicate that it is locked or in a state that does not allow for cancellation (e.g., "Posted", "Invoiced", etc.).
  Legal Restrictions: Brazilian tax regulations may impose restrictions on canceling certain types of NFs after they have been issued.
  
  
  Solution:
  
  Check Document Status: Review the status of the Nota Fiscal in the system. You can