How To Fix IX074 - One-time customers not supported for functional locations/equipment

SAP Error Message - Details

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 074

• Message text: One-time customers not supported for functional locations/equipment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IX074 - One-time customers not supported for functional locations/equipment ?

  The SAP error message IX074 "One-time customers not supported for functional locations/equipment" typically occurs when you are trying to assign a one-time customer to a functional location or piece of equipment in the SAP system. One-time customers are generally used for transactions that do not require a permanent customer record, and they are not supported in certain contexts, such as functional locations or equipment.
  Cause:
  The error arises because:
  
  One-time customers are not designed to be linked with functional locations or equipment in SAP.
  Functional locations and equipment are typically associated with regular customers who have a permanent record in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Use a Regular Customer: Instead of using a one-time customer, create or use a regular customer master record. This will allow you to associate the customer with the functional location or equipment without encountering the error.
  
  
  Check Configuration: If you believe that one-time customers should be allowed in your specific business process, you may need to check the configuration settings in your SAP system. Consult with your SAP administrator or functional consultant to see if any adjustments can be made.
  
  
  Review Business Processes: Evaluate your business processes to determine if the use of one-time customers is appropriate. If your organization frequently deals with temporary customers, consider whether a different approach to customer management might be more effective.
  
  
  Documentation and Training: Ensure that users are aware of this limitation and provide training on how to handle customer assignments correctly in relation to functional locations and equipment.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or specific guidance related to this error message. SAP frequently releases notes that address known issues and provide solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Functional Location), IE02 (Change Functional Location), and IE03 (Display Functional Location) to understand how to manage functional locations and equipment.
  User Manuals: Refer to SAP user manuals or help documentation for detailed instructions on managing customers, functional locations, and equipment.
  
  By following these steps, you should be able to resolve the IX074 error and continue with your operations in SAP.