How To Fix IX071 - Credit limit check not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 071

• Message text: Credit limit check not possible

What causes this issue?

The credit limit check cannot be performed due to incomplete data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete the data that is required for the check (credit group, sales
area).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IX071 - Credit limit check not possible ?

  The SAP error message IX071 "Credit limit check not possible" typically occurs during the processing of sales orders, deliveries, or billing documents when the system is unable to perform a credit limit check for a customer. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Credit Management Data: The customer master record may not have the necessary credit management data set up, such as credit limits or credit control area assignments.
  
  
  Inactive Credit Management: Credit management may not be activated for the relevant company code or sales area.
  
  
  Credit Control Area Issues: The credit control area assigned to the customer may not be properly configured or may not exist.
  
  
  Customer Status: The customer may be blocked for credit or have a status that prevents credit checks from being performed.
  
  
  Incomplete Master Data: There may be missing or incomplete data in the customer master record that is required for credit checks.
  
  
  System Configuration: The system configuration for credit management may not be set up correctly, leading to issues in performing credit checks.
  
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or FD03 for company code data).
  Ensure that the credit control area is assigned and that the credit limit is set.
  
  
  
  Verify Credit Management Activation:
  
  Check if credit management is activated for the relevant company code and sales area. This can be done in the configuration settings (transaction code SPRO).
  
  
  
  Review Credit Control Area Settings:
  
  Ensure that the credit control area is correctly configured and that it is assigned to the customer.
  
  
  
  Check Customer Status:
  
  Verify if the customer is blocked for credit. This can be checked in the customer master data under the credit management tab.
  
  
  
  Complete Missing Data:
  
  If any required fields in the customer master record are missing, complete them and save the changes.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to credit management.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  FD03 - Display Customer (Company Code Data)
  SPRO - Customizing Implementation Guide
  
  
  
  SAP Notes: Check SAP Notes related to credit management for any specific issues or updates that may address the error.
  
  
  Documentation: Review SAP documentation on credit management to understand the configuration and requirements for credit checks.
  
  
  By following these steps, you should be able to identify the cause of the IX071 error and implement the necessary solutions to resolve it.