How To Fix IX053 - Sales document item & & is not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IX - Messages for Service Processing

  • Message number: 053

  • Message text: Sales document item & & is not available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IX053 - Sales document item & & is not available ?

    The SAP error message IX053, which states "Sales document item & & is not available," typically occurs in the context of sales order processing. This error indicates that the specific item in the sales document is not available for processing, which can be due to several reasons. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Stock Availability: The item may not be available in stock. This can happen if the stock has been allocated to other orders or if there is no stock available at all.
    2. Delivery Block: The sales document item may be blocked for delivery due to various reasons, such as credit issues or incomplete data.
    3. Item Status: The item may have been deleted or is in a status that does not allow it to be processed (e.g., it may be marked as "not relevant for delivery").
    4. Configuration Issues: There may be configuration settings in the system that prevent the item from being processed.
    5. Sales Order Type: The sales order type may not allow certain items to be processed due to specific business rules or settings.

    Solutions:

    1. Check Stock Levels: Verify the stock availability for the item in question. You can do this by checking the material master or using transaction codes like MMBE (Stock Overview).
    2. Review Sales Document: Check the sales document for any blocks or issues. You can use transaction code VA03 to display the sales order and look for any delivery blocks or incomplete data.
    3. Check Item Status: Ensure that the item is not marked as deleted or blocked. You can check the item status in the sales order.
    4. Configuration Review: If you suspect a configuration issue, consult with your SAP configuration team to review the settings related to sales order processing and item availability.
    5. Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional insights or updates.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
    • Material Master: Understanding the material master data and its settings can help in diagnosing availability issues.
    • Availability Check: Review the availability check settings in the material master to ensure they are configured correctly for the sales order type.
    • User Exits and BAdIs: Sometimes, custom logic implemented through user exits or BAdIs can affect item availability. Check if any custom code is impacting the process.

    By following these steps, you should be able to identify the cause of the IX053 error and take appropriate action to resolve it.

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