How To Fix /IWXBE/CORE312 - OA2C not supported by Service Provider for destination '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWXBE/CORE -

  • Message number: 312

  • Message text: OA2C not supported by Service Provider for destination '&1'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWXBE/CORE312 - OA2C not supported by Service Provider for destination '&1' ?

    The SAP error message /IWXBE/CORE312 OA2C not supported by Service Provider for destination '&1' typically indicates that there is an issue with the configuration of the destination in the SAP system, particularly when trying to use the OAuth 2.0 Client Credentials flow for a service that is not supported by the specified service provider.

    Cause:

    1. Unsupported OAuth 2.0 Flow: The service provider you are trying to connect to does not support the OAuth 2.0 Client Credentials flow (OA2C).
    2. Incorrect Destination Configuration: The destination configuration in the SAP system may not be set up correctly, or the service provider may not be configured to accept requests from your SAP system.
    3. Service Provider Limitations: The service provider may have limitations or restrictions on the types of authentication methods it supports.
    4. Network Issues: There could be network-related issues preventing the SAP system from reaching the service provider.

    Solution:

    1. Check Service Provider Documentation: Review the documentation of the service provider to confirm whether it supports the OAuth 2.0 Client Credentials flow. If it does not, you may need to use a different authentication method.
    2. Review Destination Configuration:
      • Go to the SAP Cloud Platform or the relevant transaction (like SM59 for RFC destinations) and check the configuration of the destination.
      • Ensure that the OAuth 2.0 settings are correctly configured, including the client ID, client secret, token URL, and any required scopes.
    3. Test Connectivity: Use the test functionality available in the destination configuration to check if the connection to the service provider is successful.
    4. Consult with Service Provider: If the service provider does not support the required flow, consult with them to see if there are alternative methods for authentication or if they can enable support for the required flow.
    5. Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes or enhancements related to OAuth 2.0 support.

    Related Information:

    • SAP Notes: Check SAP Notes related to OAuth 2.0 and the specific service you are trying to connect to for any known issues or additional configuration steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Logs and Traces: Review application logs and traces for more detailed error messages that may provide additional context for the issue.

    By following these steps, you should be able to diagnose and resolve the error message you are encountering.

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