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How To Fix /IWXBE/CORE311 - Access token lacks scope for requested profile for destination '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWXBE/CORE -

  • Message number: 311

  • Message text: Access token lacks scope for requested profile for destination '&1'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWXBE/CORE311 - Access token lacks scope for requested profile for destination '&1' ?

    The SAP error message /IWXBE/CORE311 Access token lacks scope for requested profile for destination '&1' typically indicates that the access token being used to authenticate a request does not have the necessary permissions (or "scopes") to access the specified destination. This is often encountered in scenarios involving SAP Cloud Platform (SCP) or when integrating with APIs that require OAuth 2.0 authentication.

    Cause:

    1. Insufficient Scopes: The access token does not include the required scopes that are necessary for accessing the specified destination.
    2. Configuration Issues: The destination might not be properly configured in the SAP system, or the OAuth client might not be set up correctly.
    3. Token Expiry: The access token may have expired, leading to a lack of valid permissions.
    4. User Role Issues: The user associated with the access token may not have the necessary roles assigned to access the requested resources.

    Solution:

    1. Check Scopes:

      • Verify the scopes that are required for the destination you are trying to access. This information can usually be found in the API documentation or the configuration of the destination.
      • Ensure that the access token being generated includes these scopes.
    2. Update OAuth Client Configuration:

      • If you are using an OAuth client, check its configuration to ensure that it is set up to request the necessary scopes.
      • You may need to modify the client settings in the SAP BTP cockpit or wherever your OAuth client is configured.
    3. Regenerate Access Token:

      • If the access token is expired, regenerate it and ensure that it includes the required scopes.
    4. Check User Roles:

      • Ensure that the user associated with the access token has the necessary roles and permissions to access the destination.
      • You may need to assign additional roles or permissions in the SAP system.
    5. Test the Destination:

      • Use the "Test" feature in the SAP Cloud Platform cockpit to verify that the destination is reachable and that the access token works as expected.
    6. Consult Logs:

      • Check the logs for more detailed error messages that might provide additional context about the failure.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for details on OAuth 2.0 authentication and how to configure destinations in SAP BTP.
    • API Documentation: Review the API documentation for the specific service you are trying to access to understand the required scopes and permissions.
    • SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the error and successfully access the desired destination.

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