How To Fix /IWWRK/MC_WF_RT_IB006 - User &1 is not the owner of workitem &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/MC_WF_RT_IB -

• Message number: 006

• Message text: User &1 is not the owner of workitem &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/MC_WF_RT_IB006 - User &1 is not the owner of workitem &2 ?

  The SAP error message /IWWRK/MC_WF_RT_IB006 indicates that a user is trying to access or perform an action on a work item that they do not own. This is a common issue in SAP Workflow scenarios where work items are assigned to specific users based on the workflow configuration.
  Cause:
  The error occurs when:
  
  A user attempts to process a work item that is assigned to another user.
  The work item ownership is strictly enforced, meaning only the assigned user can perform actions on it.
  There may be a misconfiguration in the workflow or user assignments.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Work Item Ownership:
  
  Verify the ownership of the work item in question. You can do this by using transaction code SWI1 (Work Item Selection) to find the work item and check its details.
  
  
  
  Reassign the Work Item:
  
  If the user needs to process the work item, it may be necessary to reassign it to them. This can be done using transaction code SWIA (Work Item Administration) or through the workflow management tools.
  
  
  
  Adjust Workflow Configuration:
  
  If this is a recurring issue, review the workflow configuration to ensure that work items are being assigned correctly. This may involve checking the task definitions and the rules for user assignments.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the work item. Sometimes, authorization issues can lead to similar errors.
  
  
  
  Consult Workflow Administrator:
  
  If you are unable to resolve the issue, consult with your SAP Workflow Administrator or Basis team. They can provide insights into the workflow setup and help with any necessary adjustments.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWIA: Work Item Administration
  SWI2_FREQ: Work Item Selection by Frequency
  SWI2_DURA: Work Item Selection by Duration
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message. You can search the SAP Support Portal for updates or patches.
  
  
  Documentation: Review SAP documentation on Workflow Management for best practices and troubleshooting tips.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the user to access the work item as needed.