How To Fix /IWWRK/CM_WF_GW_MSG030 - User validation failed for this work item

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_GW_MSG -

• Message number: 030

• Message text: User validation failed for this work item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_GW_MSG030 - User validation failed for this work item ?

  The SAP error message /IWWRK/CM_WF_GW_MSG030 User validation failed for this work item typically occurs in the context of SAP Workflow when a user attempts to access or process a work item for which they do not have the necessary authorizations or roles assigned. This can happen for various reasons, including:
  Causes:
  
  Missing Authorizations: The user does not have the required authorizations to execute the work item.
  User Status: The user may be inactive or locked in the SAP system.
  Role Assignment: The user may not have the necessary roles assigned that are required to process the work item.
  Work Item Ownership: The work item may be assigned to a different user or group, and the current user is not authorized to access it.
  Organizational Structure: The user may not belong to the correct organizational unit that is required to process the work item.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check for authorization issues.
  Review the user's roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions.
  
  
  
  User Status:
  
  Verify the status of the user in transaction SU01. Ensure that the user is active and not locked.
  
  
  
  Role Assignment:
  
  If the user lacks the necessary roles, assign the appropriate roles that include the required authorizations for the workflow.
  
  
  
  Work Item Ownership:
  
  Check the ownership of the work item. If it is assigned to a specific user or group, ensure that the current user has the right to access it.
  
  
  
  Organizational Structure:
  
  Ensure that the user is part of the correct organizational unit. This may involve checking the user’s organizational assignments in their user profile.
  
  
  
  Workflow Configuration:
  
  If you have access to workflow configuration, check the workflow definition to ensure that the user assignment logic is correctly set up.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection by Frequency
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Documentation: Review SAP documentation on Workflow and Authorization Management for more detailed guidance on managing user roles and authorizations.
  
  
  If the issue persists after checking the above points, it may be necessary to involve your SAP Basis or Security team for further investigation and resolution.