How To Fix /IWWRK/CM_WF_ADM_MSG011 - Work item ID &1 for &2 was sent to the Business Event Publisher (BEP)

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_ADM_MSG -

• Message number: 011

• Message text: Work item ID &1 for &2 was sent to the Business Event Publisher (BEP)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_ADM_MSG011 - Work item ID &1 for &2 was sent to the Business Event Publisher (BEP) ?

  The SAP error message /IWWRK/CM_WF_ADM_MSG011 indicates that a work item has been sent to the Business Event Publisher (BEP) but has not been processed as expected. This message typically arises in the context of workflow management within SAP systems, particularly when integrating with the Business Event Publisher for event-driven architectures.
  Cause:
  
  Configuration Issues: The BEP may not be properly configured to handle the work item. This could include missing or incorrect settings in the workflow configuration or the BEP itself.
  Network Issues: There may be connectivity problems between the SAP system and the BEP, preventing the work item from being processed.
  Authorization Issues: The user or service account that is trying to send the work item may not have the necessary permissions to publish events to the BEP.
  BEP Service Availability: The BEP service may be down or not running, which would prevent any work items from being processed.
  Data Issues: The data associated with the work item may be incomplete or invalid, causing the BEP to reject it.
  
  Solution:
  
  Check Configuration: Review the configuration settings for both the workflow and the BEP. Ensure that all necessary parameters are correctly set up.
  Test Connectivity: Verify that the SAP system can communicate with the BEP. This can be done by checking network settings and performing connectivity tests.
  Review Authorizations: Ensure that the user or service account has the appropriate authorizations to publish events to the BEP.
  Monitor BEP Status: Check the status of the BEP service to ensure it is running and available. If it is down, restart the service or contact your system administrator.
  Validate Data: Check the data associated with the work item for completeness and correctness. Ensure that all required fields are populated and valid.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may provide additional insights or patches related to this error message.
  Transaction Codes: Use transaction codes like SWI1 (Work Item Selection) to monitor work items and their statuses.
  Logs and Traces: Check system logs and traces for any additional error messages or warnings that could provide more context about the issue.
  Documentation: Refer to SAP documentation on workflow management and the Business Event Publisher for detailed configuration and troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.