How To Fix /IWWRK/CM_WF_ADM_MSG010 - Could not get details for work item ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_ADM_MSG -

• Message number: 010

• Message text: Could not get details for work item ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_ADM_MSG010 - Could not get details for work item ID &1 ?

  The SAP error message /IWWRK/CM_WF_ADM_MSG010 indicates that the system could not retrieve details for a specific work item identified by the work item ID &1. This error typically occurs in the context of workflow management in SAP, where the system is unable to access or find the details associated with a particular work item.
  Possible Causes:
  
  Work Item Deletion: The work item may have been deleted or completed, and the system is unable to find it.
  Authorization Issues: The user may not have the necessary authorizations to view the work item details.
  Database Issues: There could be a problem with the database, such as corruption or connectivity issues, preventing the retrieval of work item details.
  Workflow Configuration Issues: There may be issues with the workflow configuration or the workflow instance itself, leading to the inability to fetch details.
  Incorrect Work Item ID: The work item ID provided may be incorrect or malformed.
  
  Solutions:
  
  Verify Work Item ID: Check if the work item ID you are trying to access is correct and exists in the system.
  Check Work Item Status: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to check the status of the work item. If it has been completed or deleted, you will not be able to retrieve its details.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the work item. You may need to consult with your SAP security team.
  Database Check: If you suspect a database issue, check the database logs and perform a consistency check. You may need to involve your database administrator.
  Workflow Monitoring: Use transaction SWI6 (Workflow Monitoring) to check for any issues with the workflow instance that may be causing the problem.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWI5 for monitoring and managing workflows.
  SAP Documentation: Review SAP documentation related to workflow management for best practices and troubleshooting tips.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.