How To Fix /IWPGW/CM_TGW_INBOX004 - Contact system administrator. Refer note 1858237 for further details.

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWPGW/CM_TGW_INBOX -

• Message number: 004

• Message text: Contact system administrator. Refer note 1858237 for further details.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWPGW/CM_TGW_INBOX004 - Contact system administrator. Refer note 1858237 for further details. ?

  The SAP error message /IWPGW/CM_TGW_INBOX004 Contact system administrator. Refer note 1858237 for further details typically indicates an issue related to the SAP Gateway or the communication between the SAP system and the backend services. This error can occur in various scenarios, particularly when dealing with the SAP Fiori applications or when accessing the SAP Gateway.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration of the SAP Gateway or the backend system.
  Authorization Problems: The user may not have the necessary authorizations to access the required services.
  Service Activation: The required OData services may not be activated in the SAP Gateway.
  Network Issues: Problems with network connectivity between the SAP Gateway and the backend system.
  System Performance: High load on the system or performance issues that prevent the service from responding.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Note 1858237: Start by reviewing SAP Note 1858237 for specific guidance related to this error. SAP Notes often contain detailed troubleshooting steps and solutions.
  
  
  Service Activation:
  
  Go to the SAP Gateway system and check if the required OData services are activated.
  Use transaction code /IWFND/MAINT_SERVICE to check the status of the services and activate them if necessary.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the services. You can check the roles assigned to the user and verify if they include the required permissions.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the SAP Gateway and the backend system. Ensure that the connection settings are correct.
  
  
  
  Check System Logs:
  
  Use transaction codes like SLG1 (Application Log) or SM21 (System Log) to check for any related error messages or logs that can provide more context about the issue.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues affecting the communication between the SAP Gateway and the backend system. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Performance Monitoring:
  
  Monitor the performance of the SAP system to ensure that it is not overloaded. You can use transaction ST22 to check for dumps or SM50 to monitor active processes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to your specific version and configuration.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for the specific modules or applications you are working with for additional troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the error message you are encountering.