How To Fix /IWPGW/CM_TGW_INBOX002 - Business Server Page (BSP) error

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWPGW/CM_TGW_INBOX -

• Message number: 002

• Message text: Business Server Page (BSP) error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWPGW/CM_TGW_INBOX002 - Business Server Page (BSP) error ?

  The SAP error message /IWPGW/CM_TGW_INBOX002 typically indicates an issue related to the Business Server Page (BSP) application, particularly in the context of the SAP Gateway or the SAP NetWeaver platform. This error can arise due to various reasons, including configuration issues, authorization problems, or issues with the underlying data.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the BSP application or the underlying data.
  Configuration Problems: Incorrect configuration of the BSP application or the SAP Gateway settings can lead to this error.
  Data Issues: There may be inconsistencies or missing data in the backend system that the BSP is trying to access.
  Network Issues: Connectivity problems between the client and the SAP server can also trigger this error.
  System Performance: High load on the server or performance issues can lead to timeouts or failures in processing requests.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary roles and authorizations to access the BSP application. You can use transaction SU53 to analyze authorization failures.
  Review Configuration: Verify the configuration settings for the BSP application and the SAP Gateway. Check for any misconfigurations in the transaction SPRO or relevant customizing transactions.
  Data Validation: Check the underlying data that the BSP is trying to access. Ensure that all required data is present and correctly formatted.
  Network Troubleshooting: Test the network connection to the SAP server. Ensure that there are no firewalls or network issues blocking access.
  Performance Monitoring: Monitor the performance of the SAP system. Use transaction ST22 to check for dumps or SM21 for system logs that might indicate performance issues.
  Clear Cache: Sometimes, clearing the cache of the BSP application can resolve issues. You can do this using transaction SE80 or SICF to manage the BSP applications.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SICF (Maintain Services), and ST22 (Dump Analysis).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Logs and Traces: Use transaction SLG1 to check application logs for more detailed error messages that can help in diagnosing the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.