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How To Fix IWP690 - Download of file failed in background mode


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IWP - Messages for IWP

  • Message number: 690

  • Message text: Download of file failed in background mode

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IWP690 - Download of file failed in background mode ?

    The SAP error message "IWP690 Download of file failed in background mode" typically occurs when there is an issue with downloading a file in the background processing mode of SAP. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.

    Causes:

    1. File Path Issues: The specified file path may be incorrect or inaccessible. This could be due to incorrect directory permissions or the path not existing on the server.
    2. Background Job Configuration: The background job may not be configured correctly, leading to issues during execution.
    3. Network Issues: If the file is being downloaded from a remote location, network connectivity issues can cause the download to fail.
    4. File Size Limitations: The file being downloaded may exceed size limitations set in the SAP system or the underlying operating system.
    5. Authorization Issues: The user executing the background job may not have the necessary authorizations to access the file or the directory.
    6. Temporary System Issues: There may be temporary issues with the SAP system or the application server that are causing the download to fail.

    Solutions:

    1. Check File Path: Verify that the file path specified in the background job is correct and that the directory exists on the server.
    2. Review Job Configuration: Ensure that the background job is configured correctly, including all parameters and settings.
    3. Network Connectivity: If applicable, check the network connection to ensure that it is stable and that the remote file location is accessible.
    4. File Size: If the file is too large, consider breaking it into smaller parts or adjusting system settings to accommodate larger files.
    5. Authorization Check: Ensure that the user executing the job has the necessary authorizations to access the file and directory.
    6. Check Logs: Review the job logs for any additional error messages or warnings that can provide more context about the failure.
    7. Retry the Job: Sometimes, simply retrying the job after addressing any identified issues can resolve the problem.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Use transaction codes like SM37 (to monitor background jobs) and SLG1 (to check application logs) to gather more information about the error.
    • System Logs: Review system logs (transaction code SM21) for any related errors that might provide additional context.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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