How To Fix /IWFND/CM_RS012 - Role synchcronization table is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_RS -

• Message number: 012

• Message text: Role synchcronization table is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_RS012 - Role synchcronization table is empty ?

  The SAP error message /IWFND/CM_RS012 Role synchronization table is empty typically indicates that the role synchronization table, which is used in the context of SAP Gateway and OData services, does not contain any entries. This can lead to issues with authorization and access to OData services.
  Cause:
  
  No Roles Assigned: The most common cause is that no roles have been assigned to the user or the roles do not contain the necessary authorizations for the OData services.
  Role Synchronization Not Executed: The role synchronization process may not have been executed, which means that the system has not populated the synchronization table with the necessary data.
  Authorization Issues: There may be issues with the authorization objects related to the roles that are supposed to be synchronized.
  System Configuration: Incorrect configuration of the SAP Gateway or the backend system can also lead to this issue.
  
  Solution:
  
  
  Check Role Assignment:
  
  Ensure that the user has the appropriate roles assigned. You can check this in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  Make sure that the roles assigned to the user include the necessary authorizations for the OData services.
  
  
  
  Execute Role Synchronization:
  
  You can manually execute the role synchronization process. This can be done using transaction /IWFND/MAINT_SERVICE:
  
  Go to the "Service" tab.
  Select the relevant service and click on "Synchronize Roles".
  
  
  Alternatively, you can use the report IWFND/RSYNC to perform the synchronization.
  
  
  
  Check Authorization Objects:
  
  Verify that the authorization objects related to the roles are correctly configured and that the user has the necessary authorizations.
  
  
  
  Review System Configuration:
  
  Check the configuration of the SAP Gateway and ensure that it is set up correctly to handle role synchronization.
  Ensure that the backend system is properly connected to the SAP Gateway.
  
  
  
  Check for Errors in Logs:
  
  Review the system logs (transaction SLG1) for any errors or warnings that might provide additional context about the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  /IWFND/MAINT_SERVICE: Manage OData Services
  SLG1: Application Log
  IWFND/RSYNC: Role Synchronization Report
  
  
  
  SAP Gateway: Understanding the architecture and components of SAP Gateway can help in troubleshooting issues related to OData services and role synchronization.
  
  
  Authorization Management: Familiarity with SAP's authorization management concepts, including roles, profiles, and authorization objects, is essential for resolving issues related to user access.
  
  
  By following these steps, you should be able to resolve the error message /IWFND/CM_RS012 Role synchronization table is empty. If the issue persists, consider reaching out to your SAP Basis or security team for further assistance.