How To Fix /IWFND/CM_RS010 - Get user roles process has started

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_RS -

• Message number: 010

• Message text: Get user roles process has started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_RS010 - Get user roles process has started ?

  The SAP error message /IWFND/CM_RS010 Get user roles process has started typically indicates that there is an issue related to the retrieval of user roles in the context of SAP Gateway or OData services. This message is often seen when there are problems with user authorizations or when the system is unable to fetch the necessary roles for a user.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the required roles or services.
  Configuration Problems: There may be issues with the configuration of the SAP Gateway or the OData service.
  System Performance: If the system is under heavy load, it may take longer to retrieve user roles, leading to timeouts or delays.
  User Master Data: The user master data may not be correctly set up, or the user may not be assigned to any roles.
  Backend System Issues: There could be issues in the backend system that prevent the retrieval of user roles.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the OData service and the roles associated with it. You can use transaction SU53 to analyze authorization failures.
  Review Configuration: Check the configuration of the SAP Gateway and ensure that the OData service is correctly set up. You can use transaction /IWFND/MAINT_SERVICE to manage and activate services.
  Monitor System Performance: Use transaction ST22 to check for dumps and SM21 for system logs to identify any performance issues. If the system is slow, consider optimizing performance or checking for background jobs that may be consuming resources.
  Verify User Master Data: Use transaction SU01 to check the user master data and ensure that the user is assigned to the correct roles.
  Check Backend Connectivity: Ensure that the SAP Gateway is properly connected to the backend system and that there are no connectivity issues.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  /IWFND/MAINT_SERVICE: Manage OData Services
  ST22: Dump Analysis
  SM21: System Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user roles and OData services.
  Documentation: Review the SAP Gateway documentation for best practices on user role management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.