How To Fix /IWFND/CM_LOGGING041 - Retrieve external role for internal role '&1' and consumer '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_LOGGING -

• Message number: 041

• Message text: Retrieve external role for internal role '&1' and consumer '&2'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_LOGGING041 - Retrieve external role for internal role '&1' and consumer '&2' ?

  The SAP error message /IWFND/CM_LOGGING041 typically indicates an issue related to the retrieval of external roles for an internal role in the context of SAP Gateway and OData services. This error can occur when there is a mismatch or misconfiguration in the roles assigned to users or when the system is unable to find the necessary role mappings.
  Cause:
  
  Role Configuration Issues: The internal role specified in the error message may not have a corresponding external role defined in the system.
  Authorization Problems: The user may not have the necessary authorizations to access the specified internal role or the OData service.
  Missing Role Mapping: There may be a missing or incorrect mapping between internal and external roles in the system configuration.
  System Configuration Issues: There could be issues with the configuration of the SAP Gateway or the OData service itself.
  
  Solution:
  
  
  Check Role Assignments:
  
  Verify that the internal role (&1) is correctly assigned to the user and that it has the necessary authorizations.
  Ensure that the external role (&2) is properly defined and mapped to the internal role in the system.
  
  
  
  Role Mapping:
  
  Go to transaction PFCG and check the role definitions. Ensure that the internal role has the correct external role assigned.
  If necessary, create or adjust the role mapping in the system.
  
  
  
  Authorization Checks:
  
  Use transaction SU53 to analyze authorization failures after the error occurs. This can help identify missing authorizations.
  Ensure that the user has the necessary authorizations to access the OData service.
  
  
  
  Check OData Service Configuration:
  
  Use transaction /IWFND/MAINT_SERVICE to check the status of the OData service. Ensure that it is activated and properly configured.
  Review the service's technical settings to ensure that the roles are correctly assigned.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Use transaction SLG1 to view application logs related to the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /IWFND/CM_LOGGING041.