How To Fix /IWFND/CM_DM030 - Failed to update application '&1' for user '&2' on device '&3'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_DM -

• Message number: 030

• Message text: Failed to update application '&1' for user '&2' on device '&3'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_DM030 - Failed to update application '&1' for user '&2' on device '&3' ?

  The SAP error message /IWFND/CM_DM030 Failed to update application '&1' for user '&2' on device '&3' typically occurs in the context of SAP Fiori or SAP Gateway applications. This error indicates that there was a failure in updating the application data for a specific user on a particular device. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to update the application data.
  Network Issues: There could be connectivity problems between the client device and the SAP backend.
  Data Consistency: There may be issues with the data being sent to the backend, such as missing required fields or invalid data formats.
  Backend Errors: The backend system may be experiencing issues, such as database locks or other errors that prevent the update from being processed.
  Configuration Issues: There may be misconfigurations in the OData service or the application settings.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary roles and authorizations to perform the update operation. You can use transaction codes like SU53 to analyze authorization failures.
  Network Connectivity: Verify that the device has a stable network connection and can reach the SAP backend. Check for any firewall or proxy settings that might be blocking the connection.
  Validate Input Data: Review the data being sent to the backend for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Check Backend Logs: Look into the backend system logs (such as ST22 for dumps, SM21 for system logs, or SLG1 for application logs) to identify any underlying issues that may be causing the failure.
  Review OData Service Configuration: Ensure that the OData service is correctly configured and activated. You can check this in the SAP Gateway Service Builder (transaction code SEGW).
  Test with Different User/Device: If possible, try to replicate the issue with a different user or device to determine if the problem is user-specific or device-specific.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for Fiori and Gateway applications for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.