How To Fix /IWFND/CM_DM028 - Failed to delete device '&1' for user '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_DM -

• Message number: 028

• Message text: Failed to delete device '&1' for user '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_DM028 - Failed to delete device '&1' for user '&2' ?

  The SAP error message /IWFND/CM_DM028 Failed to delete device '&1' for user '&2' typically occurs in the context of the SAP Gateway and is related to issues with device management, particularly when trying to delete a device associated with a user.
  Cause:
  
  Device Not Found: The device you are trying to delete may not exist or may have already been deleted.
  Authorization Issues: The user may not have the necessary authorizations to delete the device.
  Database Constraints: There may be database constraints or foreign key relationships preventing the deletion of the device.
  Technical Issues: There could be underlying technical issues, such as connectivity problems or issues with the SAP Gateway service.
  
  Solution:
  
  Check Device Existence: Verify that the device you are trying to delete actually exists in the system. You can do this by checking the device list in the SAP Gateway.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform device deletion. You may need to check the roles and authorizations assigned to the user.
  Check for Dependencies: Investigate if there are any dependencies or constraints related to the device that might prevent its deletion. This could involve checking related records in the database.
  Use Transaction Codes: You can use transaction codes like /IWFND/MAINT_SERVICE to manage services and devices in the SAP Gateway.
  Check Logs: Review the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the failure.
  Restart Services: If the issue persists, consider restarting the SAP Gateway service or the application server to resolve any temporary technical issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the SAP Gateway and device management for more detailed information on managing devices.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.