How To Fix /IWFND/CM_DM013 - Failed to delete device '&1' from the device manager database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWFND/CM_DM -

  • Message number: 013

  • Message text: Failed to delete device '&1' from the device manager database

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWFND/CM_DM013 - Failed to delete device '&1' from the device manager database ?

    The SAP error message /IWFND/CM_DM013 Failed to delete device '&1' from the device manager database typically occurs in the context of the SAP Gateway and Device Management. This error indicates that there was an issue when trying to delete a device from the device manager database.

    Causes:

    1. Device Not Found: The device you are trying to delete may not exist in the database.
    2. Database Constraints: There may be constraints or dependencies preventing the deletion of the device (e.g., the device is still in use or linked to other records).
    3. Authorization Issues: The user executing the delete operation may not have the necessary permissions to perform this action.
    4. Database Locking: The device record might be locked by another transaction or user, preventing deletion.
    5. Technical Issues: There could be underlying technical issues with the database or the SAP Gateway service.

    Solutions:

    1. Verify Device Existence: Check if the device you are trying to delete actually exists in the device manager database. You can do this by querying the device list.
    2. Check Dependencies: Ensure that there are no dependencies or references to the device that would prevent its deletion. This may involve checking related records or configurations.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to delete devices. You may need to consult with your SAP security team to verify this.
    4. Release Locks: If the device is locked, you may need to wait for the lock to be released or manually release it if you have the necessary permissions.
    5. Check Logs: Review the SAP Gateway logs for any additional error messages or details that could provide more context about the failure.
    6. Database Integrity: If you suspect a database issue, you may need to run database integrity checks or consult with your database administrator.

    Related Information:

    • Transaction Codes: You may use transaction codes like /IWFND/MAINT_SERVICE to manage services and devices in the SAP Gateway.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.

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