How To Fix /IWFND/CM_DM008 - Failed to create user '&1' and device '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_DM -

• Message number: 008

• Message text: Failed to create user '&1' and device '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_DM008 - Failed to create user '&1' and device '&2' ?

  The SAP error message /IWFND/CM_DM008 Failed to create user '&1' and device '&2' typically occurs in the context of the SAP Gateway framework, particularly when there is an issue with creating a user or device in the system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user attempting to create the new user/device may not have the necessary authorizations or roles assigned to perform this action.
  Configuration Issues: There may be misconfigurations in the SAP Gateway settings or the backend system that prevent the creation of users/devices.
  Database Constraints: There could be constraints in the database that prevent the creation of new entries, such as unique constraints on user/device identifiers.
  Network Issues: If the system is trying to communicate with an external service or database, network issues could lead to failures in user/device creation.
  System Errors: There may be underlying system errors or bugs that are causing the failure.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create users and devices. You may need to assign appropriate roles or permissions.
  Review Configuration: Check the configuration settings in the SAP Gateway and ensure that everything is set up correctly. This includes checking the connection to the backend system.
  Database Logs: Review the database logs for any errors or constraints that might be preventing the creation of the user/device. Resolve any issues found.
  Network Connectivity: Verify that there are no network issues affecting the connection between the SAP Gateway and the backend system.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known bugs or issues.
  Debugging: If the issue persists, consider enabling debugging to get more detailed information about the error. This can help identify the exact point of failure.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SU01 (User Maintenance) to check user details and PFCG (Role Maintenance) to manage roles and authorizations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.