How To Fix /IWFND/CM_COS224 - Virus scan server temporarily unavailable (Profile &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_COS -

• Message number: 224

• Message text: Virus scan server temporarily unavailable (Profile &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_COS224 - Virus scan server temporarily unavailable (Profile &1) ?

  The SAP error message /IWFND/CM_COS224 Virus scan server temporarily unavailable (Profile &1) typically indicates that the virus scan server configured in your SAP system is not reachable or is experiencing issues. This can happen for several reasons, including network problems, server downtime, or misconfiguration.
  Causes:
  
  Network Issues: The SAP system may not be able to communicate with the virus scan server due to network problems.
  Virus Scan Server Down: The virus scan server itself may be down or not running.
  Configuration Issues: The configuration settings in the SAP system for the virus scan server may be incorrect.
  Profile Issues: The specific profile mentioned in the error message may not be correctly set up or may not exist.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the virus scan server.
  
  Solutions:
  
  Check Virus Scan Server Status: Ensure that the virus scan server is up and running. You may need to restart the server if it is down.
  Verify Network Connectivity: Check the network connection between the SAP system and the virus scan server. You can use tools like ping or telnet to test connectivity.
  Review Configuration: Go to the SAP system and check the configuration for the virus scan server. You can do this in transaction code SICF or RZ10 to review the profiles.
  
  Ensure that the correct profile is being used and that it is properly configured.
  
  
  Check Logs: Look at the logs for both the SAP system and the virus scan server for any error messages that might provide more context on the issue.
  Firewall Settings: If applicable, check the firewall settings to ensure that they are not blocking the communication between the SAP system and the virus scan server.
  Profile Configuration: If the profile mentioned in the error message does not exist, you may need to create it or correct the reference in the configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to virus scan server issues for any specific patches or updates that may address the problem.
  Documentation: Review the SAP documentation for configuring the virus scan interface to ensure that all steps have been followed correctly.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /IWFND/CM_COS224 error message.