How To Fix /IWFND/CM_CNP032 - User subscription step has been completed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IWFND/CM_CNP -

  • Message number: 032

  • Message text: User subscription step has been completed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IWFND/CM_CNP032 - User subscription step has been completed ?

    The SAP error message /IWFND/CM_CNP032 User subscription step has been completed typically occurs in the context of SAP Gateway and OData services, particularly when dealing with user subscriptions in the context of the SAP Cloud Platform or SAP Fiori applications. This error indicates that a user subscription process has been completed, but it may not have been handled correctly or there may be issues with the subscription itself.

    Cause:

    1. Subscription Already Completed: The error may indicate that the user has already completed the subscription process, and any further attempts to subscribe or modify the subscription are being blocked.
    2. Configuration Issues: There may be issues with the configuration of the OData service or the subscription settings in the SAP Gateway.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the subscription or to access the required resources.
    4. Technical Errors: There could be underlying technical issues, such as problems with the backend system or network issues.

    Solution:

    1. Check Subscription Status: Verify the status of the user subscription. If it has already been completed, you may need to check if any further actions are required or if the user needs to unsubscribe and resubscribe.
    2. Review Configuration: Ensure that the OData service and subscription settings are correctly configured. Check the service registration and ensure that all necessary parameters are set correctly.
    3. User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to perform the subscription. This may involve reviewing roles and authorizations in the SAP system.
    4. Error Logs: Review the error logs in the SAP Gateway and backend system for any additional error messages or details that could provide more context about the issue.
    5. Testing: If possible, test the subscription process with a different user account to see if the issue is user-specific or a broader system issue.
    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific OData service or subscription process for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to diagnose and potentially resolve the error message /IWFND/CM_CNP032.

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