How To Fix /IWFND/CM_CNP030 - User subscription step has started

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_CNP -

• Message number: 030

• Message text: User subscription step has started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_CNP030 - User subscription step has started ?

  The SAP error message /IWFND/CM_CNP030 User subscription step has started typically relates to issues in the context of SAP Gateway and OData services, particularly when dealing with user subscriptions in the context of the SAP Cloud Platform or SAP Fiori applications.
  Cause:
  
  
  User Subscription Issues: This error often indicates that there is a problem with the user subscription process, which may be due to:
  
  The user not being properly subscribed to the service.
  Issues with the backend system or service configuration.
  Network issues or connectivity problems between the front-end and back-end systems.
  Missing or incorrect authorization for the user.
  
  
  
  Service Configuration: The OData service might not be correctly configured or activated in the SAP Gateway.
  
  
  System Performance: High load on the system or performance issues can also lead to this error, as the subscription process may time out.
  
  
  Solution:
  
  
  Check User Subscription:
  
  Ensure that the user is properly subscribed to the relevant service. You can check this in the SAP Fiori Launchpad or the relevant user management area.
  
  
  
  Service Activation:
  
  Verify that the OData service is activated in the SAP Gateway. You can do this using transaction code /IWFND/MAINT_SERVICE to check if the service is active and properly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the service. Check the roles assigned to the user and ensure they include the necessary permissions.
  
  
  
  Backend Connectivity:
  
  Check the connectivity between the front-end and back-end systems. Ensure that there are no network issues or firewall restrictions that could be causing the problem.
  
  
  
  System Performance:
  
  Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scaling resources.
  
  
  
  Logs and Traces:
  
  Check the application logs and traces for more detailed error messages. You can use transaction codes like SLG1 for application logs or ST22 for dumps to gather more information.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on OData services and user subscriptions.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP Support for further assistance.