How To Fix /IWFND/CM_CNP024 - SendErrorMail failed: '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_CNP -

• Message number: 024

• Message text: SendErrorMail failed: '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_CNP024 - SendErrorMail failed: '&1' ?

  The SAP error message /IWFND/CM_CNP024 SendErrorMail failed: '&1' typically indicates that there was an issue with sending an error notification email from the SAP system. This error is often related to the configuration of the email settings or the underlying email infrastructure.
  Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to incorrect SMTP settings or missing configuration in transaction SCOT (SAPconnect).
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Authorization Issues: The user or service account that the SAP system is using to send emails may not have the necessary permissions.
  Email Server Issues: The email server itself may be down or misconfigured, preventing the SAP system from sending emails.
  Invalid Email Address: The email address specified in the error message may be invalid or incorrectly formatted.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT and verify the SMTP settings. Ensure that the SMTP server is correctly configured and reachable.
  Test the connection to the SMTP server from the SAP system.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account used for sending emails has the necessary authorizations to send emails.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues preventing the SAP system from connecting to the email server.
  
  
  
  Examine Email Server Logs:
  
  Check the logs on the email server for any errors or issues that might indicate why the email could not be sent.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors logged there.
  You can also try sending a test email from the SAP system to verify that the email functionality is working.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect: Administration
  SOST: SAPconnect: Send Requests
  SICF: Activate/Deactivate Services (to check if the relevant services are active)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email sending or the error message in question.
  
  
  Documentation: Review SAP documentation on configuring SAPconnect and troubleshooting email sending issues.
  
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.