How To Fix /IWBEP/GWS012 - Sales Order with key '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWBEP/GWS -

• Message number: 012

• Message text: Sales Order with key '&1' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWBEP/GWS012 - Sales Order with key '&1' does not exist ?

  The SAP error message /IWBEP/GWS012 Sales Order with key '&1' does not exist typically occurs in the context of OData services when trying to access a sales order that the system cannot find. This can happen for several reasons. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Non-Existent Sales Order: The sales order you are trying to access does not exist in the system. This could be due to a typo in the sales order number or the order being deleted or archived.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the sales order, leading to the system not being able to retrieve it.
  
  
  Data Synchronization Issues: If the sales order was recently created or modified, there may be a delay in data synchronization, especially in systems with multiple instances or in a distributed environment.
  
  
  Incorrect OData Service Configuration: The OData service may not be correctly configured to access the sales order data, or the service may not be activated.
  
  
  Caching Issues: Sometimes, caching mechanisms can lead to stale data being presented, which may not reflect the current state of the database.
  
  
  Solutions:
  
  
  Verify Sales Order Existence: Check the sales order number in the SAP GUI or relevant transaction (e.g., VA03) to ensure that it exists and is active.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the sales order. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  Refresh Data: If the sales order was recently created or modified, try refreshing the data or waiting a few moments to see if the issue resolves itself.
  
  
  Review OData Service Configuration: Check the configuration of the OData service in transaction /IWFND/MAINT_SERVICE to ensure that it is correctly set up and activated for the relevant entity.
  
  
  Clear Cache: If caching is suspected to be an issue, you can clear the cache for the OData service using transaction /IWFND/CACHE_CLEANUP.
  
  
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  OData Documentation: Familiarize yourself with OData service documentation to understand how to properly configure and troubleshoot OData services in SAP.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the error message /IWBEP/GWS012 Sales Order with key '&1' does not exist.